EvolvPrg

Introduction and Commitment

At EvolvPrg, we understand that your personal information matters to you. This privacy policy explains how we collect, use, and protect your data when you visit our website or use our budget prioritization services. We're committed to transparency about our practices and respecting your privacy rights under Indonesian law and international standards.

Our approach to privacy is straightforward: we only collect information that helps us provide better financial education services, and we never sell your personal data to third parties. This policy applies to all interactions with EvolvPrg, whether through our website, email communications, or direct contact.

Information We Collect

Personal Information You Provide

When you contact us or sign up for our services, we may collect:

Your name and email address
Phone number and location information
Financial goals and budget preferences
Questions or feedback you share with us
Payment information for our services

Automatically Collected Information

Like most websites, we automatically collect certain technical information when you visit our site. This includes your IP address, browser type, device information, and pages you visit. We use this data to improve our website performance and understand how visitors use our services.

How We Use Your Information

We use your personal information for several specific purposes that directly benefit your experience with our financial education services:

Providing personalized budget prioritization guidance
Responding to your questions and support requests
Sending educational content and program updates
Improving our website and service offerings
Processing payments and maintaining account records
Complying with legal requirements in Indonesia

We never use your financial information for marketing purposes beyond our own services, and we don't share your budget details with external companies for their promotional activities.

Data Sharing and Third Parties

We maintain strict control over your personal information. Here's exactly when and how we might share your data:

Service Providers

We work with trusted companies that help us operate our website and deliver our services. These include payment processors, email service providers, and website hosting companies. All service providers are contractually required to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by Indonesian law, court orders, or government regulations. We'll notify you of such requests unless legally prohibited from doing so.

Business Transfers

If EvolvPrg is acquired by or merged with another company, your information may be transferred as part of that transaction. We'll provide notice before your personal information becomes subject to a different privacy policy.

Your Privacy Rights

You have several important rights regarding your personal information. We respect these rights and make it easy for you to exercise them:

Access Your Data

Request a copy of all personal information we have about you, including how we collected it and how we use it.

Correct Information

Update or correct any inaccurate personal information we have on file about you.

Delete Your Data

Request deletion of your personal information, subject to legal requirements and legitimate business needs.

Limit Processing

Restrict how we use your personal information for specific purposes while keeping your account active.

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before making changes to your account.

Data Security and Protection

We take the security of your personal information seriously and implement multiple layers of protection:

Encrypted data transmission using SSL technology
Secure servers with regular security updates
Limited access to personal data on a need-to-know basis
Regular security assessments and monitoring
Staff training on data protection practices

While we implement strong security measures, no internet transmission is completely secure. We encourage you to use strong passwords and contact us immediately if you suspect any unauthorized access to your account.

Data Retention and Storage

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Here are our general retention practices:

Account Information

We keep your account details and service history for as long as your account remains active, plus seven years after closure for financial record-keeping requirements under Indonesian law.

Website Usage Data

Technical information like IP addresses and browser data is typically retained for 24 months to help us analyze website performance and security.

Marketing Communications

If you've opted out of marketing emails, we keep your email address on a suppression list to ensure we don't accidentally contact you again.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

Essential cookies for website functionality
Analytics cookies to understand site usage
Preference cookies to remember your settings

You can control cookie settings through your browser, though disabling certain cookies may affect website functionality. We don't use cookies for targeted advertising or share cookie data with advertising networks.

International Data Transfers

Some of our service providers may process your data outside of Indonesia. When this happens, we ensure appropriate safeguards are in place to protect your information according to Indonesian data protection standards.

We only work with providers who demonstrate adequate data protection measures and sign agreements requiring them to protect your information to the same standards we maintain.

Children's Privacy

Our services are designed for adults managing their personal finances. We don't knowingly collect personal information from children under 17. If we become aware that we've collected information from a child without proper parental consent, we'll delete that information promptly.

Parents who believe their child has provided personal information to us should contact us immediately using the information below.

Policy Changes

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website at least 30 days before the changes take effect.

Minor updates, like clarifications or formatting changes, will be posted without advance notice. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Privacy Policy